General

  • Can you tell me more about the PureBites 100% guarantee?

    It is extremely important to us that every pet parent is happy with their PureBites experience, which is why we have a 100% satisfaction guarantee on all of our products. For your convenience, we suggest you go to the retailer where they purchased for a refund first (often it can get you paid ba...

  • Where are PureBites sourced & made?

    How we source proteins and where we make our products varies from category to category, protein to protein, and can even fluctuate over time as available supply and demand changes. Checking on the individual product's detail page is the best way to see the detailed sourcing info for that product...

  • Are PureBites products cooked?

    Our RAW freeze dried treats, food and toppers are not cooked. The nutritional value and palatability of RAW food is wholly preserved through the freeze drying process. PureBites air dried jerky treats are made using a delicate air drying process at low temperatures that help preserve fresh RAW w...

  • What are the benefits of using human grade ingredients in your treats, food & toppers?

    A study from the University of Illinois found that diets made from human-grade ingredients are not only very palatable, but also easier for your pet to digest. The study concluded that the quality of the ingredients used, and minimal processing allows for increased digestibility and nutrient abso...

  • Are there hormones or antibiotics in PureBites freeze dried products?

    All PureBites freeze dried dog & cat treats, food, and toppers use human grade ingredients. This means that PureBites freeze dried products like our beef cattle and chickens are raised in the USA following USDA human grade regulations. These are the same regulations used for meat products you...

  • How is PureBites dedicated to animal nutrition?

    Our vision when we started PureBites was to provide the finest healthy pet treats, focused on our core principle of asking pet parents to turn the bag around and look at our natural and pure ingredients. Our entire team is dedicated to making the lives of pets happy and healthy by always focusing...

  • Is there sodium/salt added to PureBites dog or cat treats?

    Nope. PureBites are made fresh and pure everyday to ensure only simple high-quality ingredients are in all of our treats, food and toppers. There is no salt or sodium added to any of our treats. Our PureBites Freeze Dried Food • Toppers do have a small amount of added salt to make them complete...

  • What are the benefits of PureBites?

    Each PureBites treat, food and topper have their own unique benefits. For example, PureBites wild-caught sockeye salmon and ocean whitefish treats are great for your pet’s skin and coat. PureBites duck, lamb, tuna and minnows are made with single ingredient hypoallergenic proteins. PureBites air ...

  • What are the feeding guidelines for PureBites?

    PureBites Freeze Dried Treats: Perfect for training or as a healthy way to treat dogs. PureBites can also be mixed into kibble or wet food for finicky pets. PureBites is the ideal treat for dogs with health issues or pets that are overweight, diabetic, have allergies, gastrointestinal disorders, ...

  • Are freeze dried treats, food, and toppers highly digestible?

    With the growing popularity of freeze dried treats, food, and toppers among pet parents, scientists have been researching the digestibility of these products with our furry loved ones. Freeze-dried products allow pet parents the opportunity to feed their pets with many of the benefits of raw meat...

  • Are Purebites good for pets with pre-existing conditions?

    PureBites are a great choice for dogs and cats that have health issues or are overweight, diabetic, have allergies, gastrointestinal disorders, or are on a restricted diet. We highly recommend consulting with your veterinarian before feeding anything to a cat or dog that has a pre-existing condit...